Tag Archives: customers

571: Zombie Loyalists – Tony Martignetti Nonprofit Radio

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This Week: 

Zombie Loyalists 
Peter Shankman is a 5x best selling author, entrepreneur and corporate keynote speaker. His book “Zombie Loyalists” focuses on customer service; creating rabid fans who do your social media, marketing and PR for you. This is our annual rebroadcast of a show with very smart ideas for you to think about over the holidays. It originally aired 12/19/14.

There’s more at tonymartignetti.com 

Podcast: Play in new window | Download (Duration: 53:17 — 49.0MB) | Embed

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518: Zombie Loyalists – Tony Martignetti Nonprofit Radio

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tony_martignetti_300x300-itunes_image2

This Week: 

Zombie Loyalists 
Peter Shankman is a 5x best selling author, entrepreneur and corporate keynote speaker. His book “Zombie Loyalists” focuses on customer service; creating rabid fans who do your social media, marketing and PR for you. This is our annual rebroadcast of a show with very smart ideas for you to think about over the holidays. It originally aired December 19, 2014.

There’s more at tonymartignetti.com 

Podcast: Play in new window | Download (Duration: 55:25 — 51.0MB) | Embed

Subscribe: RSS

469: Zombie Loyalists – Tony Martignetti Nonprofit Radio

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tony_martignetti_300x300-itunes_image2

This week: 

Zombie Loyalists
Peter Shankman is a 5x best selling author, entrepreneur and corporate keynote speaker. His book “Zombie Loyalists” focuses on customer service; creating rabid fans who do your social media, marketing and PR for you. (Originally aired 12/19/14)

There’s more at tonymartignetti.com 

Podcast: Play in new window | Download (Duration: 56:52 — 52.3MB) | Embed

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431: Retain Your Subscribers – Tony Martignetti Nonprofit Radio

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tony_martignetti_300x300-itunes_image2This week:

Retain Your Subscribers
Is your churn too high? Conversion too low? Credit card problems getting in the way? Robert Skrob is author of the book “Retention Point,” and he reveals strategies to keep your monthly sustaining donors engaged – for life.

There’s more at tonymartignetti.com 

Podcast: Play in new window | Download (Duration: 1:00:30 — 55.6MB) | Embed

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422: Donor Centric – Tony Martignetti Nonprofit Radio

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tony_martignetti_300x300-itunes_image2This week:

Donor Centric
To keep your donors, think and act like successful private sector companies. Curtis Bingham is founder of the Chief Customer Officer Council and a multi-award winning customer success strategist, conveying corporate methods to nonprofits.

There’s more at tonymartignetti.com 

Podcast: Play in new window | Download (Duration: 59:38 — 54.8MB) | Embed

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421: Zombie Loyalists – Tony Martignetti Nonprofit Radio

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tony_martignetti_300x300-itunes_image2This week:

Zombie Loyalists
Peter Shankman is a well-known and often-quoted social media, marketing and public relations strategist. His book is “Zombie Loyalists: Using Great Service to Create Rabid Fans.” He wants you to create rabid fans who do your social media, marketing and PR for you. He’s got super ideas and lots of valuable stories. I like to play this each year. (Originally broadcast 12/19/14)

There’s more at tonymartignetti.com 

Podcast: Play in new window | Download (Duration: 54:39 — 50.3MB) | Embed

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381: Date Your Donors – Tony Martignetti Nonprofit Radio

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tony_martignetti_300x300-itunes_image2Tony’s guest this week:

Jonah Halper, author of the book “Date Your Donors” and founder and partner at Altruicity consulting. 

There’s more at tonymartignetti.com

Podcast: Play in new window | Download (Duration: 59:06 — 54.3MB) | Embed

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375: Your Donor Experience – Tony Martignetti Nonprofit Radio

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tony_martignetti_300x300-itunes_image2Tony’s guests this week:

Brian Lauterbach, vice president of programs, impact & sustainability at Network for Good and Lisa Bonanno, vice president of digital marketing at Network for Good. 

There’s more at tonymartignetti.com

Podcast: Play in new window | Download (Duration: 59:19 — 54.6MB) | Embed

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369: Zombie Loyalists – Tony Martignetti Nonprofit Radio

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tony_martignetti_300x300-itunes_image2Tony’s guest this week:

Peter Shankman, author of the book “Zombie Loyalists: Using Great Service to Create Rabid Fans.”

There’s more at tonymartignetti.com

Podcast: Play in new window | Download (Duration: 58:31 — 53.8MB) | Embed

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319: Zombie Loyalists with Peter Shankman – Tony Martignetti Nonprofit Radio

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tony_martignetti_300x300-itunes_image2Tony’s guest this week:

Peter Shankman, author of “Zombie Loyalists: Using Great Service To Create Rabid Fans.”

There’s more at tonymartignetti.com

Podcast: Play in new window | Download (Duration: 57:38 — 53.0MB) | Embed

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