Social Media Outlook For 2022 Charrosé King-Mathews reveals what to look for in the New Year around platform evolution and content trends in the social networks. She’s an instructor in communications at Howard University.
Online Meetings For All
Cindy Leonard and John Kenyon continue our 21NTC coverage, with strategies and tips to make your virtual meetings accessible and inclusive. They’re with Cindy Leonard Consulting and he’s with John Kenyon Consulting.
Online Accessibility Beyond Meetings
We identify potential issues, help you prioritize what to fix and pick out the low-hanging fruit. My guest is Martin Cacace at Bound State Software and this is also from 21NTC.
Digital Accessibility
How to make your digital products more accessible. Think data visualization, color choices, alternative text, screen readers and more. Laura Patch from Sierra Club reveals the details. (Part of our 20NTC coverage)
Inclusive Design Nic Steenhout says forget upgrading for accessibility. Rather, he wants you to design inclusively from the beginning. Whichever path you take, the point is to eliminate barriers to communications. He’s an independent accessibility consultant. (Also part of our 20NTC coverage)
Inconceivable: That Metric Does Not Mean What You Think It Means
Take a fresh look at fundraising metrics with Kirk Schmidt and Wes Moon. Kirk is with STARS and Wes is from Wisely. (Recorded at 19NTC)
Google Analytics & Google Optimize
Learn terminology and best practices for these applications. Should you trust your data? Which reports do you need? What about testing and optimizing? We cover it all with another 19NTC panel: Colleen Campbell from Firefly Partners and Jeannē McCabe at the Center for Reproductive Rights.
Reducing Donor Abandonment
From Amazon to Zappos, there’s a lot you can learn from e-retailers to keep your donors in the checkout stream as they make their online gifts. Our 19NTC panel, Matt Scott and David DeParolesa, reveal proven e-commerce strategies to increase online gift completion. Matt is from CauseMic and David is at Give Lively.
Welcome Your Donors The Right Way
Your donors now complete their online gifts at record rates. Have you got in place a multichannel welcome and nurture series to receive and steward your new donors? Our panel will get you started. They’re Brenna Holmes with CCAH and Chrissy Hyre from Innovation. (Also recorded at 19NTC)
Financial Fraud
It can happen in your org. How do you prevent it? What are the red flags that reveal it? What do you do when you discover it? Who are the likely perps? Tiffany Couch is a forensic accountant and CEO of Acuity Forensics.